Patient Info


Will there be pain during my treatment?

Most people who come to therapy are already in pain. It is the job of the Therapist to restore your functional movement. The Therapist will use every treatment modality at his or her disposal to keep your treatment at the most comfortable level possible. There are going to be times that your pain will be elevated during treatment in order to reach your functional goals. With each proceeding session your pain levels should progressively drop.

Choosing a physical therapist

In many cases your Dr. should give you several options of therapy clinics in your area. Your insurance may play a role in your decision of which clinic you will choose. If they are not in your network your insurance will either only pay a percent of the visit or not at all. In network clinics will be your best choice. Tennessee is a right to choose state. Where you go for therapy is ultimately up to you. Just let your Dr. know where you want to go.

Setting up appointments

All of our clinic location and hours of operation are listed on our website. Choose the location that is the most convenient to you. Call the phone number associated with that location and they will be more than happy to make you an appointment that works with your schedule.

What role do you play in your plan of care?

The success of your therapy experience will ultimately lie with you. You will need to come to all of your appointments for you to be able to meet your goals. You and your therapist will set goals that are attainable. During your treatment sessions these goals will need to be upgrade and your therapist will include your input in every change that is made to your treatment regimen. You and your therapist will communicate at all times to remove treatment aspects that may not be helping to attain your goals.

This is what you need to bring for your first appointment

You will need to bring Drivers license, Insurance card, and any other pertinent medical information that the Therapist will need to perform a thorough Evaluation.

Insurance coverage for therapy

If you do not have insurance, we have a convenient out of pocket fee. We also have a payment plan for those who suffer from financial hardship. We will confirm your insurance coverage before starting therapy.


As the owner of your insurance policy, it will be important that you call the customer service number on the back of your insurance card. They will be able to give you the exact co-payment amount for outpatient physical therapy services. We will do insurance authorizations prior to therapy and during your treatments as it becomes necessary. Most insurance have a per visit fee each time you come to a treatment session. These fees can usually be located on the front of your insurance card.

Your first visit expectation

The Therapist will perform an Evaluation in order to confirm your Dr. diagnosis with all associated functional limitations that your diagnosis is causing. The therapist will ask for you medical history as well as any data that will help determine what will be the best course of treatment. You and your therapist will discuss all of your treatment options and come up with a treatment regimen that will restore you back to your original functional level. This Evaluation will be sent to your Dr.. It will be your Therapists responsibility to stay in contact with your Dr. concerning any progress notes and any concerns that may arise during your course of treatments.

Interventions involved in your Therapy sessions

Your treatments will greatly depend up your diagnosis. The following is a list of different treatments that may be a part of your sessions. Manual therapy to mobilize joints as well as soft tissue such as muscle and connective tissue. Therapeutic exercise designed to loosen tissue that have stopped moving normally or that is scared down and is preventing normal movement. Therapeutic exercise will also strengthen and stabilize injured or unstable points of injury. You can expect to receive different forms of heat, such as hot packs, Ultrasound ( Deep Heat), and Infrared. Electrical stimulation may be used to increase muscle tone and strength as well as improve blood circulation. Exercise equipment to build strength and endurance will also be available ( treadmill, bikes, steppers, free weights as well as exercise machines..etc..) Alliance Therapists are all manual trained therapists and will provide many different specialized treatments using their hand skills.

How long will each session be? 

You can expect to get a quality treatment from your Therapist will generally last between 60 minutes to 80 minutes.

What is the length of my treatment? 

Every situation or diagnosis is different. How their body responds to therapy will be a big consideration. Most treatment regimens will last between 12 to 16 visits.

How will my progress be reported?

At the time of your Evaluation, your therapist will perform a number of tests. Each test will take a measurement of each of these areas where appropriate per diagnosis. How your tissue moves. Nerve impingements. Bulging disc. Muscle spasms. How you walk. How you move on level surface, uneven surfaces, as well as from surface to surface. Strength and range of motion. Pain levels. Your sleep patterns. Mobility of your joints. And so on. He will document in your chart each day as changes occur in any of these areas. He will send a progress report to your Dr. each time you have a Dr. visit or when there may be any concerns.

What happens when I do not get better or I start to get worse?

Your Therapist is a trained to make adjustments in your treatment regimen when your symptoms are getting worse. There will be times when your pain will get worse before it gets better. It is during this time that communication with your Therapist be consistent. This should not last more than 3 to 4 sessions. In the event that your condition does not improve with therapy, your therapist will send a progress note to your Dr. informing him of your condition. That note will make recommendations to your Dr. as well as a request of how the Dr. would like to proceed with your case.

How will I know if I am getting quality treatments?

Treatment should include manual hands on care, exercise and balance component and functional training and patient education. Although you may be a little sore after therapy, you should feel an improvement in your ability to perform your activities at home, work or leisure with greater ease, increased tolerance, and improved feeling of well being.

What happens after my treatments are over?

Alliance has follow up programs in each of its facilities. There are several reasons a person would use a wellness or maintenance program. Examples: Insurance will no longer pay and goals have not been met. A patient just wants to be sure that their symptoms do not return. Follow ups to reinforce home exercise programs given to patient by the Therapist. 

Can I return to Therapy if I need to?

If after being discharged from therapy your symptoms were to return, you can call your Therapist to set up a free consultation. At that time you and your Therapist will determine if you need to go back to see your Dr.. Your insurance coverage will ultimately determine whether or not they will pay for more visits. You may need to choose a maintenance program in the event that your insurance company will not pay for more treatments. Sometime an adjustment to your home exercise program may be all that is needed.

Can I ask my Dr. about Physical Therapy?

It is always ok to ask your Dr. to have Physical Therapy. You can always call us for a free consultation. During your consultation a Therapist can help determine whether Therapy is a good option for you. We will send whatever data we find concerning your case to your Dr. with a request for a referral to start treatments.

Physical Therapist are Licensed professionals

To practice Physical Therapy in the United States you must attend an appropriate college. There you will need to complete and appropriate number of credit hours. After successfully completing studies in Physical Therapy, the student will sit for the state board exam of their choice. If they pass the board exam they will be issued a license to practice in the state in which the board exam was taken. Multiple state licenses may be attained by a single Therapist.

Should I dress a certain way for my treatments?

It is best to wear loose fitting, comfortable clothing to your physical therapy sessions. Keep in mind that your therapist will need to have access to the area of injury. Clothing that is too tight to access these areas will make it challenging to perform a proper Evaluation. Shorts can be appropriate in most, if not all, cases, especially when there is a leg involvement. At the time of your evaluation your therapist will let you know of what attire will be appropriate in your case. You may have to utilize a gown if thoracic / rib cage area involvement is present.